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Theme: Information Society


Usage of information and communication technologies in enterprises, 2014

10.10.2014


According to the data of the State Statistical Office of the Republic of Macedonia, in January 2014, 93.1% of the enterprises with 10
or more employees had broadband connection to the Internet (via fixed or mobile broadband connection). Access to the Internet
via a mobile connection (broadband or other mobile connection) was used by 59.3% of the enterprises.
60.7% of the enterprises provided to their employees portable devices that allow a mobile connection to the Internet for business
use, but only 10% of the persons employed were using these devices (e.g. notebook, laptop, smartphone, PDA phone).
Social Media (e.g. Facebook, LinkedIn, Twitter, Present.ly, YouTube, Flickr, Picassa, Wiki-tools, etc.) were used (but not only for paid
advertising) by 36.8% of the enterprises.
Cloud computing services used over the Internet were bought by 11.9% of the enterprises.
40.9% of enterprises were sending or receiving EDI-type messages in a format that allowed their automatic processing (e.g. EDIElectronic
Data Interchange, UBL, XML), 21.6% had ERP-software package to share information within the enterprise, and 20% used
CRM software for managing information about the clients.
During 2013, 9.7% of enterprises with 10 or more employees had e-commerce, i.e. buying or selling goods or services over computer
networks (via websites or EDI-type systems), 6.4% of enterprises had web-sales, and 4.4% of enterprises made web-purchases.





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