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Theme: Information Society

Usage of information and communication technologies in enterprises, 2016


According to the data of the State Statistical Office of the Republic of Macedonia, as of January 2016, 93.8% of the enterprises with
10 or more employees had broadband connection to the Internet (via fixed or mobile broadband connection).

Access to the Internet via a portable device using mobile telephone network (3G/4G) was used by 69.3% of the enterprises. This
type of mobile Internet connection (via portable devices: notebook, laptop, smartphone, PDA phone, etc.), for business purpose,
was used by 14% of the persons employed.

52.5% of the enterprises used social media (e.g. Facebook, LinkedIn, Twitter, Present.ly, YouTube, Flickr, Picassa, Wiki-tools, etc.), i.e. had a user profile, an account or a user license for using certain social media.

Around 53% of the enterprises had website/homepage, of which 83% provided on their website descriptions of goods or services,
price lists, 59% had links or references to their social media profiles, and 20% provided online ordering or reservation or booking.
Cloud computing services used over the Internet were bought by 6.9% of the enterprises.

In 2015, 23.5% of enterprises sent or received electronic invoices in a structure suitable for their automated processing.

During 2015, 11.4% of enterprises with 10 or more employees had e-commerce, i.e. buying or selling goods or services over
computer networks (via websites or EDI-type systems), 7.4% of enterprises had e-sales, and 5.6% of enterprises had e-purchases.

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