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Theme: Information Society

Usage of information and communication technologies in enterprises, 2017


According to the data of the State Statistical Office of the Republic of Macedonia, as of January 2017, 91.2% of the enterprises
with 10 or more employees had broadband connection to the Internet (via fixed or mobile broadband connection).
Access to the Internet via a portable device using mobile telephone network (3G/4G) was used by 63.0% of the enterprises.
This type of mobile Internet connection (via portable devices: notebook, laptop, smartphone, PDA phone, etc.), for business
purposes, was used by 14.5% of the persons employed.
More than half 54.2% of the enterprises used social media (e.g. Facebook, LinkedIn, Twitter, Present.ly, YouTube, Flickr, Picassa,
Wiki-tools, etc.), i.e. had a user profile, an account or a user license for using certain social media.
Around 49% of the enterprises had website/homepage, of which 80% provided on their website descriptions of goods or
services, price lists, 59% had links or references to their social media profiles, and 21% provided online ordering or reservation
or booking.
During 2016, 10.3% of enterprises with 10 or more employees had e-commerce, i.e. buying or selling goods or services
over computer networks (via websites or EDI-type systems), 6.0% of enterprises had e-sales, and 5.8% of enterprises had

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