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Theme: Information Society

Usage of information and communication technologies in enterprises, 2012


According to the data of the State Statistical Office of the Republic of Macedonia, in January 2012, 87.3% of the enterprises with
10 or more employees had broadband connection to the Internet (via fixed or mobile broadband connection). Access to the
Internet via a mobile connection (broadband or other mobile connection) was used by 32.6% of the enterprises.

Approximately one quarter (25.5%) of the enterprises provided to their persons employed portable devices that allow a mobile
connection to the Internet for business use, and 36% provided to their persons employed remote access to the enterprise's
e-mail system, documents or applications.

In January 2012, 33.3% of the persons employed in enterprises with 10 or more employees used a computer at least once a week
at their work routine, 27.6% of the persons employed used at least once a week a computer with access to the Internet.

Portable devices that allow a mobile connection to the Internet for business use (e.g. notebook, laptop, smartphone, PDA phone)
were used by 5.3% of the persons employed.

In January 2012, 17.3% of the enterprises (10+) had employed personnel for jobs requiring ICT specialist skills. The highest
percentage of employment of ICT /IT specialists is noted among the large enterprises with 250 or more persons employed

During January 2012, 32.7% of enterprises (10+) were sending or receiving electronically data in a format that allowed their
automatic processing (e.g. EDI, EDIFACT, XML), and 47% shared electronically and automatically information within the

In 2011, 84% of enterprises with access to the Internet have used the Internet for interaction with public authorities, whether
for obtaining information, obtaining forms, for returning filled in forms electronically through public authorities' websites, or
administrative procedures treated completely electronically. In 2011, around 28% of enterprises with Internet access offered
goods or services in public authorities' electronic procurement systems.

During 2011, 8.9% of enterprises with 10 or more employees had e-commerce, i.e. buying or selling goods or services over
computer networks (via websites or EDI-type systems), 5.3% of enterprises had web-sales, and 4.8% of enterprises had webpurchases.

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