User Satisfaction Survey 2017
In order to obtain the opinions of users on the products and services, the State Statistical Office conducts a survey to measure user satisfaction. The first survey was conducted in 2009, the second in 2012, the third in 2015, the fourth in 2017, and at the beginning of 2019 the SSO conducted the survey for the fifth time.
You can download the document: User Satisfaction Survey 2019 .